National Student Loans Service Centre (NSLSC)

The Basics

What is the role of the National Student Loans Service Centre?

  • Negotiate part-time funding certificates
  • Administer new electronic Master Student Financial Assistance Agreement (MSFAA) process
  • Distribute grant and loan funding
  • Process the interest-free status on your existing OSAP loans
  • Act as the bank for the repayment of OSAP loans
  • Administer the Repayment Assistance Program

Student’s Commitment

  • Set up your account via NSLSC Online Services
  • Keep your mailing address up-to-date with NSLSC
  • Watch the online OSAP Repayment seminar* prior to completing full-time studies
  • Complete the NSLSC consolidation papers once you finish full-time studies and receive the forms in the mail
  • Repay your OSAP loans according to the terms and conditions specified by NSLSC
  • Make your regular payments to maintain an excellent credit rating!
  • Contact NSLSC if you are unable to make a payment

Download “Top 5 Reasons to Register for an Online Account at NSLSC” (Power Point Presentation)

OSAP Repayment Seminar

How does OSAP Repayment work?

Review OSAP repayment on the Government of Ontario Site
NSLSC offers students a 45-minute online OSAP Repayment Seminar.  Students can sign in using a computer, tablet, Android or iPhone device.

Repayment Orientation Session

On Demand – OSAP Repayment Session

Contact Info

National Student Loans Service Centre
2 Robert Speck Parkway
PO BOX 4030
Mississauga, Ontario L5A 4M4

Telephone: 1-888-815-4514

Fax: 1-888-815-4657

Call Centre Hours:  Monday to Friday, 8 a.m. to 8 p.m.

National Student Loans Service Centre Website

What’s New!

Transcripts for Part-Time OSAP: We are now accepting unofficial transcripts from McMaster students who are asked to supply transcripts after applying for Part-Time OSAP. Access and print your unofficial transcript in Mosaic: Student Centre > My Academics > Unofficial Transcript. Learn more on transcripts

OSAP Income Update: Check your OSAP portal for a requirement to update your income. If you have this requirement it must be completed to main eligibility for the McMaster General Bursary. Even if you have no changes to report, you are required to submit the online form. Find Income Update deadlines.



Quick Links

Apply for OSAP

Register with NSLSC

Apply for McMaster AID



Important Dates

Contact Us

Mac’s Money Centre

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